Sydney Charles Recruitment Ltd
Last updated: 14th February 2026
1. Who We Are
Sydney Charles Recruitment Ltd (“we”, “us”, “our”) is a private limited company registered in England and Wales and acts as the data controller for personal data collected via this website.
Registered Office: C/O Wilkes Tranter Brook House, Moss Grove, Kingswinford, England, DY6 9HS
Company Number: 10731047
Contact Email: jack@sydney-charles.co.uk
If you have any questions about this Privacy Policy or your personal data, please contact us using the details above.
2. The Data We Collect
We collect and process the following personal data via our website:
Contact Form Data
When you submit an enquiry via our website forms (powered by WPForms), we collect:
- Full name
- Email address
- Phone number (if provided)
- Customer type (e.g., Candidate or HR Partner)
- Contact message content
Technical & Usage Data
We also collect certain technical data automatically, including:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time and date of visits
This data is collected to detect bots and protect against malicious traffic
3. How We Collect Your Data
We collect data through:
- Website contact forms
- Direct email correspondence initiated via the website
- Analytics and tracking cookies
- Server and hosting logs
We do not collect CVs or job applications via this website.
Where candidate data is provided to us via other channels, it is processed under our separate Candidate Privacy Notice.
4. How We Use Your Data
We use your personal data for the following purposes:
| Purpose | Lawful Basis |
|---|---|
| Responding to enquiries | Legitimate Interest |
| Communicating with candidates or clients | Legitimate Interest |
| Business development communications | Legitimate Interest |
| Website performance monitoring | Legitimate Interest |
| Improving website functionality | Legitimate Interest |
| Legal or regulatory compliance | Legal Obligation |
We do not use website enquiry data for automated decision-making or profiling.
5. How Contact Form Data Is Processed
Our website forms are powered by WPForms.
- Form submissions are not stored within the website database.
- Personal data entered into forms is transmitted securely via email.
- Emails are received and stored within our secure business email systems.
Appropriate technical and organisational safeguards are in place to protect this data.
6. Data Retention
We retain personal data only for as long as necessary for the purposes collected.
Our standard retention periods are:
| Data Type | Retention Period |
| Website enquiries | 12 months |
| Business correspondence | 24 months |
| Client communications | Duration of relationship + 6 years |
| Technical analytics data | 14 months |
Where data is no longer required, it is securely deleted or anonymised.
7. Cookies & Analytics
Our website uses essential cookies required for security, performance, and core functionality. These cookies do not track users for marketing or analytics purposes and do not require consent under UK PECR regulations.
8. Data Sharing & Processors
We may share personal data with trusted third-party service providers who act as data processors on our behalf.
These include:
- Website hosting providers
- Email service providers
- IT support providers
All processors are contractually bound to process personal data securely and only under our instruction.
We do not sell or rent personal data to third parties.
9. International Data Transfers
Some of our service providers may process personal data outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place, including:
- UK adequacy regulations
- Standard Contractual Clauses
These measures ensure personal data remains protected to UK GDPR standards.
10. Data Security
We implement appropriate technical and organisational security measures, including:
- SSL website encryption
- Secure email systems
- Access controls
- Password protection
- Firewall and hosting security protections
While we take reasonable steps to protect data, no transmission over the internet is completely secure.
11. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
To exercise any rights, contact us at: privacy@sydney-charles.co.uk
12. Complaints
If you are unhappy with how we handle your data, you have the right to complain to the UK data protection regulator:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
We encourage you to contact us first so we can resolve your concern.
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect legal, technical, or operational changes.
The latest version will always be published on this page with the updated effective date.